Terms of service
Welcome to TATSA HOME. By accessing our website or placing an order, you agree to the following terms and conditions.
Brand and Products
TATSA HOME offers handcrafted home décor, gifting, trays, placemats, and lifestyle products made using natural materials such as rattan, mother-of-pearl, shell inlay, bamboo, and woven fibres. Since many products are handmade, slight variations in size, colour, texture, weave, pattern, and finish may occur. These variations are part of the product’s handcrafted character and are not considered defects.
Product Information
We try to display product colours, dimensions, materials, prices, and descriptions as accurately as possible. However, actual colours may vary slightly due to screen settings, lighting, handmade finish, or natural material differences.
Pricing and Payments
All prices are listed in Indian Rupees unless stated otherwise. Prices may change without prior notice. Orders are confirmed only after successful payment or accepted payment method confirmation.
Order Acceptance
TATSA HOME reserves the right to accept, reject, cancel, or limit any order due to product unavailability, pricing errors, payment issues, suspected fraud, or incorrect customer information.
Shipping and Delivery
Delivery timelines are estimates and may vary due to courier delays, location, weather, public holidays, or other circumstances beyond our control. Once an order is shipped, tracking details will be shared where available.
Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy. Please review it before placing an order.
Care and Usage
Our products are made for home décor, serving, styling, gifting, and organizing. Please handle them with care. Avoid prolonged moisture exposure, harsh cleaning chemicals, heavy impact, and direct sunlight for long periods unless stated otherwise on the product page.
Intellectual Property
All website content, product images, brand name, logo, text, graphics, and designs belong to TATSA HOME or its authorized owners. They may not be copied, reproduced, modified, or used commercially without written permission.
Limitation of Liability
TATSA HOME is not responsible for indirect, incidental, or consequential losses arising from product use, delivery delays, misuse, or customer handling. Our liability is limited to the value of the product purchased.
Governing Law
These terms are governed by the laws of India. Any dispute shall be subject to the jurisdiction of courts in New Delhi, India, unless otherwise required by applicable law.
Contact
Email: support@tatsahome.com
Phone: +91 9811422233
Location: New Delhi, India